Confirmed slot payment ke baad hi milega. Online payment me payment verify hone ke baad date/time slot khulega. Studio me reception payment choose karne par online slot reserve nahi hoga; reception payment receive karke available slot book karega.
Appointment ka time badalna ho to booking time se kam se kam 4 ghante pehle request karein. Available slot ke hisaab se one-time reschedule kiya ja sakta hai.
Pehli missed appointment par 1 free reschedule milega; cash refund ke badle wahi paid consultation credit next available slot me use hoga. Doosri baar Missed Appointment hone par purani booking close hogi aur nayi booking/payment karni hogi.
Order dispatch se pehle cancellation request accept ki ja sakti hai, subject to processing status. Delivered cosmetic/personal-care products hygiene/safety reasons se normally returnable nahi honge agar opened/used/seal-broken hon, except wrong/damaged/defective item verified ho.
Delivery ke baad jaldi se Contact Us channel par order ID, unboxing/product photos aur issue details bhejein. Verification ke baad replacement/refund decision diya jayega.
Approved refund original payment method par process kiya jayega; bank/payment-gateway settlement time BeautyDidi ke direct control me nahi hota.